Once a tot lesson appointment is confirmed (through email), there is a 24 hour cancellation policy. If you do not email to cancel at least 24 hours in advance of the scheduled appointment time, payment for the missed lesson is due prior to your next appointment. No exceptions for sickness or weather.
Sometimes tot skaters are not mature enough to continue past their first lesson. We will give our professional opinion as to whether you should wait until the child is older or is asking to come back on the ice before scheduling another lesson.
When, and if, the instructor feels the tot skater is physically ready for and mature enough for the group lesson class, the tot will be pro-rated into the current skate school session. (Many tot skaters will need multiple Tot Lessons before they are able to join to group lesson class.)